Affective quality improving method for service fields by analysing customers' affective sensory responses

نویسندگان
چکیده

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ژورنال

عنوان ژورنال: Journal of the Korean Society for Quality Management

سال: 2016

ISSN: 1229-1889,2287-9005

DOI: 10.7469/jksqm.2016.44.4.897